ORGANISATION

One organisation. Clear responsibilities.

Create roles, invite your staff and give each team the modules they need. Keep organisation details, branding and patient-facing screens consistent.

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C+Ado CareExample workspaceA
Staff & permissionsRoles that reflect your organisation
Administrator
Organisation administrator
ReceptionAppointments & queuesCliniciansPatient recordsPharmacyStock & dispensing
JT
Jamie TaylorStaff activation by email
Invited
Illustrative workflow · fictional records

People should arrive in a workspace that fits their job.

Reception, clinicians, pharmacy and administrators work with different information. Care lets administrators organise staff, assign roles and module access, and keep the organisation’s structure visible.

01

Roles you can define

Create custom roles and assign the relevant module permissions.

02

A familiar sign-in flow

Invite staff by email so they can activate access, set their password and use password reset when needed.

03

A visible reporting structure

Organise staff relationships and view the organisation hierarchy.

04

Organisation-wide settings

Maintain primary organisation information, branding, patient-screen configuration and relevant custom fields.

HOW THE WORK FLOWS

A practical sequence.

01

Define responsibilities

Decide which modules each role should use.

02

Invite the team

Add staff, assign roles and send activation emails.

03

Keep access current

Review role assignments as people and responsibilities change.

Public screens and private work stay separate.

Patient kiosks and waiting-room displays have their own purpose and limited data. Staff workspaces contain the clinical and operational records permitted by the organisation’s access settings.

A FEW USEFUL ANSWERS

Before you take
the next step.

Can we create our own roles?

Yes. Administrators can define custom roles and assign them to staff, with module access appropriate to the role.

Are patients and vendors staff users?

No. Vendor access is a separate invited relationship. The patient mobile experience is under development and is not part of the currently released staff sign-in flow.

What happens to deleted records?

Supported deleted records remain recoverable for 30 elapsed days. Underlying clinical, audit and payment history is preserved; the recovery deadline does not mean permanent erasure.

SEE CARE IN CONTEXT

Let’s walk through your working day.

Bring your team’s workflow. We’ll show you how it fits in Ado Care.

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